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Delivery Policy

Shipping Policy

Shipping Methods & Carriers

* Coordinated Logistics: Yusen Logistics

Delivery Timeframes & Regions

1. Local Express Delivery

* Delivery Time: 3 - 5 working days after dispatch.

* Coverage: Hong Kong Island, Kowloon, New Territories.

2. Cross-Border Delivery

* Delivery Time: 7 - 14 working days after dispatch.

* Coverage: International destinations.

Dispatch & Delivery Notes

* Orders are processed and dispatched within 1 - 2 working days after the purchase date (excluding weekends and public holidays).

* Standard delivery hours are Monday to Friday, 09:00 - 18:00.

* Please note that dispatch may be slightly delayed during festive seasons, high order volumes, or due to force majeure/unforeseen weather conditions. Your understanding is highly appreciated.